Terms & Conditions

Please carefully review and acknowledge the following terms and conditions. By purchasing any of our services, or by submitting payment for an invoice, the customer agrees to be bound by the terms and conditions outlined below.

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1. Agreement: By submitting the deposit, the client agrees to these terms and conditions.

2. Booking Confirmation: Bookings are processed on a first come, first served basis and are confirmed upon receipt of deposit or full payment.

3. Payment Terms

   1. Deposit: Non-refundable deposit of 50% is due upon receiving the invoice.

   2. Balance: The remaining balance is due 15 days before the event. Failure to pay the balance by the due date will result in immediate booking cancellation.

   3. Payments can be made via e-transfer to bookings@fariamcelebrations.ca

   4. For bookings made within 15 days to the event date, the full balance must be paid upon receiving the invoice.

4. Service Time Window: The client acknowledges that the service time window includes any delays caused by the client. Any additional service time, whether before the scheduled start or after the original end of the service time window, may be requested by the client, subject to an additional fee determined at the discretion of Fariam Celebrations.

5. Additional Services: Fariam Celebrations Inc. provides services as indicated in the invoice unless otherwise agreed upon and compensated separately.

6. Coordination: The client or their designated contact person must inform the on-site representative of Fariam Celebrations Inc. of their desired timing for running any machines, 15 minutes prior to each occurrence. This ensures proper coordination and allows Fariam Celebrations Inc. to operate the machines safely and efficiently.

7. Safety: The client is responsible for keeping individuals 9ft away from the machines. Fariam Celebrations Inc. will refuse service if safety is compromised.

8. Children's Safety: The client must keep children away from the machine operating area. The client assumes responsibility for any consequences or injuries resulting from children's presence.

9. Equipment and Performance: Fariam Celebrations Inc. retains control over equipment and performance. The client acknowledges Fariam Celebrations' control over the work. Failure to comply may result in refusal of service, with fees paid non-refundable.

10. Conduct and Respect: The client is expected to maintain a respectful demeanor at all times towards all representatives of the Company. In the case of client's misconduct, the service may be terminated and the booking cancelled without any refunds.

11. Changes and Inconvenience: Fariam Celebrations Inc. understands that circumstances may change, and we strive to accommodate requested changes to the event or service whenever possible and if the date, timing, and equipment are available. However, please note that all changes must be requested at least 15 days prior to the event and are subject to availability. Last-minute changes or requests may incur additional charges at our discretion based on the nature and complexity of the requested changes.

12. Liability Limitations: While Fariam Celebrations Inc. takes utmost care in providing their services, they shall not be held responsible for any damages, injuries, or accidents caused during the event. Fariam Celebrations Inc. is not liable for any damages resulting from the service. The client agrees to assume full responsibility for any risks associated with the use of the equipment and indemnifies Fariam Celebrations Inc. from any claims or liabilities arising from such incidents.

13. Indemnification: The client agrees to indemnify and hold Fariam Celebrations Inc. and its representatives harmless from any claims, liabilities, damages, or expenses arising from the event, including but not limited to third-party claims, property damages, or injuries caused by attendees or other individuals present at the event.

14. Weather Contingency: In the event of inclement weather conditions that may hinder the safe operation of the machines or the overall event, Fariam Celebrations Inc. and the client will work together to determine suitable alternatives, such as rescheduling the event or adjusting the services accordingly.

15. Force Majeure: Fariam Celebrations Inc. shall not be held liable or responsible for any delays, interruptions, or non-performance of services caused by unforeseen circumstances beyond their control, including but not limited to acts of nature, government regulations, hall regulations, power outages, or other force majeure events.

16. Cancellation Policy

    1. Cancellation by The Client: Any payment made stays non-refundable.               

    2. Cancellation by Fariam Celebrations Inc: Fariam Celebrations Inc. reserves the right to cancel the event in situations where there are safety concerns, technical difficulties, or any other unforeseen circumstances that make it impossible or impractical to proceed with the event. By specifying these conditions, it helps manage expectations and provides clarity to both parties involved.

    3. If Fariam Celebrations Inc. is unable to perform the agreed services due to unforeseeable reasons, unavoidable situations, or causes beyond their control, the full payment will be refunded, and there will be no further liability with respect to this invoice. Fariam Celebrations Inc. will make efforts to provide alternative solutions or recommendations in such cases but will not be held responsible for any consequential damages or losses arising from the termination of the contract.

17. Client Responsibilities: Any expenses or commitments incurred by the client prior to the cancellation are the client's responsibility and will not be reimbursed.

18. Electrical and Water Requirements: The client must provide two separate electrical outlets for Fariam Celebrations' machines. Hot water should be arranged for dry ice fog machine service, if requested.

19. Intellectual Property: Fariam Celebrations Inc. retains ownership of any intellectual property, including but not limited to photographs or videos captured by its team members during the event. The client grants Fariam Celebrations Inc. the right to use such materials for promotional purposes, unless otherwise agreed upon in writing.

20. Privacy: Personal information collected is protected under our privacy policy.